§ 1 Scope of Application Right of Cancellation

These General Terms and Conditions apply to contracts concluded between Port of Ports (owner Isabelle Kranabetter) and clients/contractual partners for the participation in training programs or for the use of consulting services - unless otherwise agreed.The General Terms and Conditions shall apply in the version valid at the time of the respective order by the client.Port of Ports (owner Isabelle Kranabetter) does not accept any deviating terms and conditions of the ordering party, unless it has expressly agreed to them in writing.

Conclusion of Contract and Scope of Services

A contractual relationship is not established solely by inquiries by e-mail, fax, telephone or use of the contact form on the website. The contract shall only be concluded upon the client's acceptance of the (booking) offer previously submitted by Port of Ports (owner Isabelle Kranabetter). Offers are valid for 14 days, unless otherwise stated on the offer. The scope of the service contract is limited by the concrete booking of services according to the offer. The insofar agreed activity is not the achievement of a certain actual success.
After the conclusion of the contract, a detailed briefing meeting with Port of Ports will usually take place via online meeting or telephone.

Correspondence

Port of Ports (owner Isabelle Kranabetter) may assume, especially in correspondence, that communicated communication data are and remain accurate. Changes of address (in particular also changes of a telephone, fax number or e-mail address) must be communicated, otherwise misdirection and delays may occur.
Port of Ports (owner Isabelle Kranabetter) is authorized to send information to an e-mail address without any security measures (encryption) to the contracting parties, unless a threat to the interests of the contracting parties is immediately recognizable from the circumstances or the contracting parties object or revoke their consent to this procedure or otherwise announce a change in the communication data.
Port of Ports (owner Isabelle Kranabetter) draws attention to the fact that fast and uncomplicated communication via electronic media (e-mail) is associated with a loss of confidentiality and security. Especially e-mails can be read by third parties.

Remuneration

If the client/contractual partner has accepted the contract offer for the service to be provided, they owe Port of Ports (owner Isabelle Kranabetter) the remuneration listed in the offer.

Invoicing and due date

Invoices shall be sent to the address specified in the offer, unless the client specifies a different address when placing the order.
After the service has been rendered, the client will receive an invoice that is due 14 days after receipt. For workshops, a deposit of 50% is usually agreed upon. The conditions can be found in the respective offer. 
Travel costs: Travel costs are all costs incurred by trainers/workshop leaders in order to attend a lecture/workshop. If the journey is not made from the place of residence and the return journey is not made to the place of residence, and if this results in higher travel costs than from the place of residence, this must be agreed with the customer. The trainers usually travel by train. For train journeys, the trainers/workshop leaders book 1st class (with Bahncard or Sparpreis), for flights economy class. If traveling by car, a flat rate of 0.40 euros per kilometer will be charged. Travel costs also include accommodation costs and expenses if the trainer is unable to arrive or depart on the day of the training/speech during normal business hours due to the agreed date, or if the client wishes to stay longer.

Technical requirements

The workshop facilitators will arrange a technical check with the client time for both online and offline trainings.

Pilot trainings

When conducting a pilot training, the client agrees to provide Port of Ports (owner Isabelle Kranabetter) with marketing material (including photos, testimonials) as well as detailed feedback (via digital survey) on the training, which can be used on all marketing channels (especially website, social media, flyers, decks) without restrictions. 

Cancellation

Cancellation of the order by the client: Cancellations must be made in writing. All regulations are valid, unless a different individual (written) agreement has been made. In case of cancellation up to 6 weeks before the training date, a handling fee of 50,- Euro will be charged. After that the cancellation fee is 50% of the total amount. In case of cancellation 7 days or more before the training date, the full fee will be charged. Cancellation is only possible in writing.
Subject to change by the contractor: We reserve the right to make unscheduled changes (due to illness of the trainers/workshop facilitators, force majeure or death of a close relative). In this case, Port of Ports (owner Isabelle Kranabetter) undertakes to provide a substitute speaker of equal value, subject to the consent of the client. Of course, the client will be informed immediately of any necessary changes. If, in exceptional cases, an event has to be cancelled or postponed, any costs already paid will be refunded. Further claims are excluded.

Termination

Unless otherwise agreed, the contractual relationship may be terminated by the client at any time. Port of Ports (owner Isabelle Kranabetter) also has the right to terminate the contract.
Services not yet invoiced will be invoiced immediately upon receipt of the notice of termination and are due for payment immediately upon receipt of the invoice, unless otherwise stated therein. The right to extraordinary termination for good cause remains unaffected.
After the end of the term agreed in the order, the contractual relationship shall end without the need for termination.

Right of revocation

Consumers have a right of revocation according to §§ 312g para. 1, 355 BGB (German Civil Code) for contracts concluded outside business premises and for distance contracts. A consumer in the sense of § 13 BGB is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his/her commercial nor to his/her independent professional activity.  
Distance contracts (§ 312 c BGB) are contracts in which the entrepreneurs and the consumers exclusively use means of distance communication for the contract negotiations and the conclusion of the contract. According to Section 312c (2) BGB, means of distance communication are all means of communication that can be used to initiate or conclude a contract without the parties to the contract being physically present at the same time, such as the letters, telephone calls, e-mails, and text messages mentioned there. According to Section 312b of the German Civil Code (BGB), off-premises contracts are contracts that are concluded in accordance with No. 1 of the provision with the simultaneous physical presence of the consumer and the entrepreneur at a place that is not the business premises of the entrepreneur.

Cancellation policy

Right of withdrawalAs a consumer you have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us by means of a clear declaration (for example, a letter sent by mail, fax or e-mail) of your decision to withdraw from this contract. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. 
Consequence of the revocation If you, as a consumer, revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. If you have requested that the service should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract. 
Special note on the premature expiry of the right of withdrawalThe right of withdrawal shall expire, in the case of a contract for the provision of services, if the service has been provided in full and the performance of the service has only begun after the consumers have given their express consent to this and at the same time confirmed their knowledge that they lose their right of withdrawal upon full performance of the contract by the entrepreneur.

Applicability/Changes to the Right of Withdrawal

In the event of changes to the General Terms and Conditions, the version valid at the time of the conclusion of the contract shall apply in each case, unless the clients have agreed to the change to the General Terms and Conditions in an ongoing contractual relationship at least in text form.

Confidentiality & Data Protection

Port of Ports (owner Isabelle Kranabetter) will use information that comes to its knowledge in the course of the performance of services exclusively for the purpose of the proper execution of the contractual services.
Furthermore, the contracting parties undertake to treat as confidential all items (e.g. software, documents, information) received from the other contracting party prior to or during the performance of the contract which are protected by law or contain business or trade secrets or are designated as confidential ("Confidential Information"), also beyond the end of the contract, unless they are publicly known without any breach of the obligation of confidentiality. The contractual partners shall store and secure confidential information in such a way that access by third parties is excluded.

Liability

The responsibility for the actions and their effect within the scope of the contract lies with the clients. Port of Ports (owner Isabelle Kranabetter) does not assume any liability for the clients achieving their goals.
 Port of Ports (owner Isabelle Kranabetter) is liable for maintaining confidentiality according to § 9 of these General Terms and Conditions to a maximum of the agreed fee. 
Liability for content on the website As a service provider, we are responsible for our own content on these pages in accordance with the general laws pursuant to § 7 Para.1 TMG. According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the relevant content immediately.
 Liability for links on the website and in the training material Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Rights of Use and Copyright

All training materials and other products of Port of Ports (owner Isabelle Kranabetter), in particular the physical and electronic documents and files (e.g. PDF, DOC, PPT files, HTML/PHP pages, video and sound files, etc.) and their printouts are subject to the applicable copyright and trademark regulations, which the client must respect. 
Unless expressly agreed otherwise, any further use by the client, disclosure to third parties, publication and reproduction of all materials without prior consent is prohibited.
Insofar as the content on this website was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Final provisions

Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the statutory provision. 
The legal relationship between the client and Port of Ports (owner Isabelle Kranabetter) is exclusively subject to the laws of the Federal Republic of Germany.
 Place of fulfillment is Berlin. If the client is a merchant or if the client does not have a general place of jurisdiction in Germany or another EU member state or if the client has moved their place of residence abroad after these General Terms and Conditions have come into effect or if the place of residence of the client or their usual place of residence is not known at the time of filing an action, the exclusive place of jurisdiction shall be Berlin.

Status of General Terms and Conditions: October 2022

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.